ACI Presents “When Good Employees Go Bad” to San Diego LERA

ACI CAO Gilbert ‘Gil’ Manzano Jr. leads attendees in a quick exercise before beginning the presentation.

San Diego, CA/October 2, 2012 – ACI Specialty Benefits Chief Administrative Officer Gilbert ‘Gil’ Manzano Jr. and Clinical Manager Rafael Cortina presented the topic “When Good Employees Go Bad” to the San Diego Labor and Employment Relations Association (LERA) Tuesday afternoon.

The 30-minute presentation covered a wide-variety of topics germane to dealing with troubled employees.  From identifying signs and symptoms of an employee who may be struggling, understanding what may be triggering their productivity decline, and becoming knowledgeable about the variety of avenues like support groups, classes and employee assistance programs available to help these troubled employees get their personal and professional lives back in working order.

ACI Clinical Director Rafael Cortina delivering the “When Good Employees Go Bad” presentation to LERA attendees.

“The majority of the employees facing these challenges are hard-working, productive individuals who are vital to team success,” says ACI CAO Gil Manzano.  “Understanding their situation and finding the right kind of help is not only important in showing employees you value and care about them, but will also make a direct positive impact to company bottom lines.”

For more information on either ACI CAO Gilbert ‘Gil’ Manzano Jr. or ACI Clinical Manager Rafael Cortina, please follow the links below.

Gilbert ‘Gil’ Manzano Jr.’s Profile

Rafael Cortina’s Profile

About San Diego LERA

The San Diego LERA chapter affords an opportunity for all those in greater San Diego area who are active or interested in labor-management relations, either in private or public sector, to meet periodically and to consider matters of common professional interest in a non-adversary setting.  The membership includes representatives of companies and unions; government representatives; arbitrators and other neutrals; attorneys and consultants; and teachers and students in various disciplines.


About ACI Specialty Benefits

ACI Specialty Benefits ranks in the nation’s Top-Ten providers of Employee Assistance Programs (EAP), corporate wellness programs, student assistance, corporate concierge, and work/life services to corporations worldwide. ACI partners with clients to Perk Up employee engagement and performance with benefit programs that improve morale, productivity and the bottom-line. With a 95% customer retention rate and over 7 million lives covered. ACI remains a privately-owned specialty benefits corporation, headquartered in San Diego. For more information, visit or call 800.932.0034.
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