San Diego, CA/February 15, 2012–ACI Specialty Benefits reports a 44% increase in utilization of its corporate concierge program, Leverage Concierge. The 440 requests for January 2012 are nearly double the 247 requests from January 2011. ACI attributes the double digit usage spike to the easy access and high functionality of myACIonline—ACI’s brand new corporate concierge website launched in September 2011.
“Employees are fed up with complicated benefit packages, fine print, automated answering services, and restricted business hours,” says Dr. Ann Clark, CEO and Founder of ACI Specialty Benefits. “With Leverage Concierge and myACIonline, ACI is proud to be in the business of ‘yes.’ Yes, we can help you. Yes, we can help you now. Yes, you can email, text, chat, Skype, or call and speak to a real person.”
With a fully loaded travel and entertainment discount center, myACIonline requests for discounted hotel, flight and movie tickets top the list of most utilized Leverage Concierge services. MyACIonline also offers real-time request tracking, free shipping on tickets and gifts, a customized onsite events calendar, and other highly-personalized services. By offering referrals, resources and information in the broad category of personal assistance, Leverage Concierge is designed to save employees time, money and stress in all areas of life management.
In addition to corporate concierge services, ACI provides the full spectrum of specialty benefits including employee assistance, wellness, student assistance, work/life and crisis response services.
About ACI Specialty Benefits
ACI Specialty Benefits is a leading global provider of employee assistance programs, student assistance, wellness, work/life, and concierge services. ACI Specialty Benefits consistently ranks in the nation’s Top-Ten EAPs by Business Insurance Magazine. Founded in 1983, ACI remains a privately-owned specialty benefits corporation headquartered in San Diego. For more information, visit http://www.acispecialtybenefits.com.