At ACI Specialty Benefits, our Concierge program often gets the reputation of being the glamorous aspect of our services. With things like discounted movie tickets and travel, to on-site massage, it’s no secret why Concierge has gained this distinction. However, for one special mother, it was much more than that.
Several months ago a single mother working for an ACI client began to feel sick. After her symptoms persisted she decided it was time to see a physician, and that is when she received the worst possible news–terminal cancer. The news was difficult, as it would be for anyone, yet this strong-willed mother knew it was time to get busy living.
The mother informed her employer of the news, and asked her human resources manager if she could offer any help in planning one last vacation to Disneyland with her young son. The manager then contacted our team at ACI who was extremely moved by her story, and wanted to make sure her and her son had the best vacation of their lives. Our team developed a comprehensive plan fit with discounted flights, accommodations, Disneyland tickets, and restaurant deals along with an amazing itinerary of weekend-long festivities for the two of them to enjoy.
Just over a month later the human resources manager contacted our team to let us know how everything went for the mother and son. In an emotional testimonial, she told us that the day the mother came back she sat the manager down and thanked her for the most rewarding vacation of her life, and there was no way she could express the gratitude she felt for their help in spending her final precious moments with her beautiful, young son.